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Your questions answered
Common questions
Account Management
How do I set up a new store account?
Easily set up your new store account by registering here.
How do I reset a lost password?
No worries! Simply follow the Forgot My Password link to regain access.
What if my login details are correct but I can’t log in?
Contact Customer Support at +353 90 666 3802 or email us at customerservice@pandgcards.com for immediate assistance.
Order and Delivery
What is included in the price of delivery?
What is the minimum order required for delivery?
Can I order over the phone?
Absolutely! We’re happy to take your order at +353 90 666 3802. Let’s chat!
Can I amend my order after placing it?
While changes are challenging once an order is processed, call us at +353 90 666 3802 and we’ll see what we can do.
Who will deliver my products?
How can I track my order?
When should I expect my delivery?
What if my order hasn’t arrived?
If your delivery is delayed, please contact us at +353 90 666 3802 or email us at customerservice@pandgcards.com.
What should I do if my order is incorrect or damaged?
For any order issues, contact us immediately at +353 90 666 3802 or email us at customerservice@pandgcards.com.
Payment
How do I pay an outstanding balance?
For payment inquiries, please email us at accounts@pandgcards.com and we’ll guide you through the process.
Store Management
What should I do if I need to close my store?
Contact our Customer Support at +353 90 666 3802 or email us at sales@pandgcards.com for assistance with account updates.