Your questions answered

Common questions

Account Management

Easily set up your new store account by registering here.

No worries! Simply follow the Forgot My Password link to regain access.

Contact Customer Support at +353 90 666 3802 or email us at customerservice@pandgcards.com for immediate assistance.

Order and Delivery

For orders of 20 packets or more, delivery is free. For fewer than 20 packets, a €5 plus VAT fee applies.
Orders under 20 packets incur a €5 plus VAT delivery charge.

Absolutely! We’re happy to take your order at +353 90 666 3802. Let’s chat!

While changes are challenging once an order is processed, call us at +353 90 666 3802 and we’ll see what we can do.

We use trusted parcel carriers optimized for location and service level, ensuring your items arrive safely.
Track your order easily in My P&G under Order Tracking, where you’ll find all the details you need.
Deliveries are usually completed within 24 hours in Ireland and within 72 hours for offshore locations.

If your delivery is delayed, please contact us at +353 90 666 3802 or email us at customerservice@pandgcards.com.

For any order issues, contact us immediately at +353 90 666 3802 or email us at customerservice@pandgcards.com.

Payment

For payment inquiries, please email us at accounts@pandgcards.com and we’ll guide you through the process.

Store Management

Contact our Customer Support at +353 90 666 3802 or email us at sales@pandgcards.com for assistance with account updates.